The steps to recover your email ACCOUNT.



1. Change the email account's password.


  • At least 8 alphanumeric characters with a mix of capital letters, numbers and symbols.
  • Should not be equivalent to the email username.
  • Do not use previous password.
  • Do not use similar password among email accounts.



2. Identify all the computers which have been used to log into this email account, and perform a malware scanning using an ANTI MALWARE software with the latest signature updates.



3. Update control panel main account's password to have a strong password.




The abuse and misuse of email is a serious problem / offence, and Exabytes Network cannot and will not tolerate it.


http://exabytes.com.my/about/legal/aup.php#H-spam