Below guideline show how to discard spam mail inside your cPanel :

1. Open your email client or webmail to get the full email header

Email client

  • Once get the email may check for the "Return-Path" sources may refer below guideline for view email client header.

    Example below: The exact email is come from therefore may need to discard the email.



2. After that, access to your cPanel by accessing the URL as http://cpanel.domainname/ or http://domainname:2082/ and click on the Account Level Filtering or User Level Filtering icon on the main screen of your cPanel interface.

3. In the Rules “From” and “contains” or any set rules you wish for to discard the spam mail.


4. In this step may insert the spam mail “Return-Path” as per above example the spam email header is and click "Create".


For your information: **Account level filtering is the same as user level filtering, with the only difference that the filters created here are applied globally for the whole cPanel account.**