[COMPLETED] Scheduled maintenance: Hardware inspection on SSD VPS

Date: 23rd Oct 2020

Time: 10:18 PM SGT


Maintenance update:
The scheduled maintenance has finished. All affected virtual machine should now up and accessible. If you have issue after the maintenance, kindly submit a ticket to our support team for further checking.

=================
Dear Valued Customers,


Date: 23rd Oct 2020

Time: 10:00 PM SGT

ETA : 1 hours


****Only clients subscribed SSD Linux VPS service will experience service disruption***


Affected Server :

ssdvps14.ns01.net [116.12.51.26]


Maintenance Details:

We’ve detected unusual behaviour of the RAID controller and further inspection will be done on the server’s hardware.  We’ll bring down the server to perform the hardware health check and log collection.


Maintenance Affects :
During the maintenance time frame, All affected virtual machine shall remain inaccessible.


If you have any difficulties, please do not hesitate to contact our 24x7 technical support team (Department: Technical Support (Dedicated Server / VPS / Cloud / Colocation ) by submitting a ticket at  (https://support.usonyx.net/en/support/tickets/new).


Best Regards,

Support Team

......................................

Technical Support Department