[COMPLETED] Scheduled Maintenance - US Data Center migration

Date: 8th Feb 2020

Time: 02:00 AM MST


Maintenance Update:


Scheduled data centre migration is successfully completed.


=================================================


Dear Valued Clients,


As part of our continuous commitment to provide better services and better hosting experience to our valued clients, our upstream provider will be carrying out a major data centre migration exercise.


Where is the migration destination?

--------------------------------------

From: Downtown Denver Data Center

To: Denver Tech Center Data Center


Date: 7th Feb 2020

Time: 11:00 PM SGT

ETA: 4 hours


Who will be affected?

------------------------

Client that refer one of the following name server:

ns10.usonyx.net 72.18.132.57


IMPORTANT NOTE: 

To receive the latest updates from us, please ensure your contact details in our Client Billing System are up to date.


What will happen during the migration?

------------------------------------------------

Client's domain that use name server: ns10.usonyx.net will get intermittent access issue during that period.



What Are The Things You Need To Prepare?

----------------------------------------------------

We recommend all clients to run a full data backup of their services with us to the local desktop/laptop/external drive as an extra precaution for this major migration exercise.


Once again, we thank you for your wonderful support, understanding and great patience.


Upon completion of this migration and consolidation exercise, we look forward to providing you with a better service and a better hosting experience with us.


Thank you and have a great day!


Sincerely,


Support Team