[COMPLETED] Service Disruption - cp9 [113.11.254.216]

Date:  07th Oct  2018

Time:  08:00 AM SGT


Service Disruption Update:

All services will now resume their operations smoothly without any noticeable service impact.

Thank you for your patience.


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Date:  07th Oct  2018

Time:  06:30 AM SGT


Service Disruption Update:
Our team is still working with our upstream provider on the mitigation. We will post the details further once will be getting the update. 


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Date:  06th Oct  2018

Time:  11:30 PM SGT


Service Disruption Update:
Our team is still working with our upstream provider on the mitigation. We will post the details further once will be got the update. 


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Date:  06th Oct  2018

Time:  02:30 PM SGT


Service Disruption Update:
Our  team is still working with our upstream provider on the mitigation. We  will post the details further once will be got the update. 


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Date:  06th Oct  2018

Time:  06:30 AM SGT


Service Disruption Update:
Our  team is still working with our upstream provider on the mitigation. We  will post the details further once will be got the update. 


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Date:  05th Oct  2018

Time:  11:30 PM SGT


Service Disruption Update:
Our team is still working with our upstream provider on the mitigation. We will post the details further once will be got the update. 


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Date:  05th Oct  2018

Time:  05:30 PM SGT


Service Disruption Update:
Our team has identified incoming DDOS attack on this server and we are now working with our upstream provider on the mitigation.


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Dear Valued Customers,


Date:  05th Oct  2018

Time:  05:00 PM SGT

ETA :  N/A


*** Only clients hosted on the cp9 [113.11.254.216] servers will be affected ***


Service Disruption Details:

Our monitoring system has detected that all services are not been responding. Our concerned team is checking and working on servers.

We will perform a details, check on the servers and post other updates once it become available.


Service Disruption Affects:

During the service disruption period, all services will not be available.


Best regards,


Technical team

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Technical Support Department.