[COMPLETED] Service Disruption - Usonyx - Shared servers

Dear Valued Customers,


Date: 23rd Aug 2018

Time: 8:00AM SGT


*** Only clients hosted under below-listed servers will be affected ***


Affected servers :

cp4.ns01.net

cp5.ns01.net

cp6.ns01.net

cp7.ns01.net

cp8.ns01.net

cp9.ns01.net

cp10.ns01.net

cp2.usonyx.net

plesk15.ns01.net

plesk16.ns01.net

plesk17.ns01.net

plesk18.ns01.net

plesk19.ns01.net

plesk20.ns01.net

plesk21.ns01.net

plesk22.ns01.net



Service Disruption Details:

Our monitoring system has detected all services for all shared servers listed above not responding and seems to be DNS related issue. We will perform a details check on the servers and post further updates once it becomes available.


Service Disruption Affects:

During the period, all services inside this server will not be available.


Best regards,


Technical team