[COMPLETED] Service Disruption- cp4.ns01.net, cp5.ns01.net and cp6.ns01.net

Date:  11th May  2018

Time:  11:00 AM SGT


Services Disruption Update: 
HTTP (Web) service is started responding on the servers and will now resume its operation without any noticeable service impact.


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Dear Valued Customers,


Date:  11th May  2018

Time:  09:00 AM SGT

ETA :  N/A


*** Only clients hosted on the affected servers will be affected *** 


Affected servers list:

cp4.ns01.net [113.11.254.211]

cp5.ns01.net [113.11.254.100]

cp6.ns01.net [113.11.254.213]


Service Disruption Details:

Our monitoring system has detected the HTTP (Web) service for affected servers have not been responding. Our concerned team is checking and working on servers.

We will perform a details, check on the servers and post other updates once it become available.


Service Disruption Affects:

During the service disruption period, HTTP(Web) service will not be available. 


Best regards, 


Technical team

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Technical Support Department.