[COMPLETED] Service Disruption- cp4.ns01.net, cp5.ns01.net and cp6.ns01.net

Date:  11th May  2018

Time:  11:00 AM SGT

Services Disruption Update: 
HTTP (Web) service is started responding on the servers and will now resume its operation without any noticeable service impact.


Dear Valued Customers,

Date:  11th May  2018

Time:  09:00 AM SGT

ETA :  N/A

*** Only clients hosted on the affected servers will be affected *** 

Affected servers list:

cp4.ns01.net []

cp5.ns01.net []

cp6.ns01.net []

Service Disruption Details:

Our monitoring system has detected the HTTP (Web) service for affected servers have not been responding. Our concerned team is checking and working on servers.

We will perform a details, check on the servers and post other updates once it become available.

Service Disruption Affects:

During the service disruption period, HTTP(Web) service will not be available. 

Best regards, 

Technical team


Technical Support Department.